It is a very common occurrence in business that there is a need to draft a set of terms and conditions for sale of goods or services by a business to consumers. We have a template available which can be customized to suit your business. This document is called a Terms and conditions sale of goods to business or consumers: short form

Provides a critical framework to help safeguard your business. Includes all necessary provisions and complies with the Data Protection legislation. Suitable for all goods being sold within Australia, or overseas. If you trade over the Internet, use specific our e-commerce version – Terms and conditions sale of goods to business or consumers: short form.

About this document

This is a standard terms and conditions document for a manufacturer or merchant in any business selling goods of any sort where payment is not made over the Internet, but in some other way, such as by cheque, cash or bank transfer. The business may however, have a website – just that there shall be no e-commerce faciltity. This document is suitable for use within the UK or European Union or overseas.

Application and features

Standard, non-negotiable “terms and conditions”, intended to be drawn to the attention of customers or prospective customers by printing on the reverse of quotation form, printing in catalogue or on similar document;
Comprehensive, plain English document incorporating all the most usual provisions.
Incorporates necessary provisions of the Distance Selling Regulations, which may be removed or changed for sales to a business;
Cannot negate UK consumer protection legislation, but provides an essential framework to protect your business;
Includes comprehensive guidance notes.

Contents of this document:

When the contract is made;
Substitute goods;
When and how payment is made;
Delivery, home or abroad;
Goods returned procedure;
Import taxes of recipient (they pay!);
Returns;
Extensive disclaimers;
Appropriate legal provisions (warranties, exclusions, indemnities) to protect your interests.

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Terms and conditions sale of goods to business or consumers: short form