Vodafone likely to face class action

Furious customers of the telco giant Vodafone are preparing to sue the company in a class action over the poor performance of the company network.  Customers calling its customer care line have been placed on hold for hours on end and then forced to fill out long, laborious forms.  Some customers who complained the loudest and contacted the Telecommunications Industry Ombudsman (TIO) have been able to get out of their contracts and received compensation but others have given up long before this stage.  The major complaints about the telco relate to calls dropping out, reception issues and poor data performance which has led to an argument being raised that the original contracts which customers entered into taking on the character of being misleading and misrepresentative, exposing the company to a number of claims against the revenue it has drawn for its services accross the lack lustre network.

Many Vodafone customers have said the constant call dropouts and reception issues have meant they have been unable to properly operate their businesses. Others have said they have been unable to call family after being involved in an accident.  The Australian Communications Consumer Action Network (ACCAN) recently chastised the telco for failing to inform customers of its issues and Vodafone CEO Nigel Dews published an apology on Vodafone’s website.  On the prospect of a class action, Dews said in a statement that the most important thing the telco could do was to focus on improving its network and customer experience.  Despite the immense issues faced by its existing customers, Vodafone continues to spend millions on advertising for new customers, including as a primary sponsor of the cricket.

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What are the implications of the Allahabad High Court Case?

The Allahabad High Court is to decide on a case about title to a temple which has been running for nearly six decades. The High Court here has been turned into a virtually impregnable fortress and only the parties to the legal dispute and their lawyers will be allowed entry to Court Number 21 where the three judges will pronounce their verdict.

The last information officially available is that the Court website which published the judgment has crashed. However, having reached one of the number on trending topics on twitter, it now appears that they controvertial case has been decided in favour of the Hindu side of the arguments about the land. In anticipation of the verdict, the nation has been put on high alert. The security situation in India was already tense with the upcoming commonwealth games, but no matter which side ‘wins’ this particular engagement, there is bound to be tension. The Central government’s Cabinet Committee on Security will meet at 5 pm in New Delhi to review the situation in the country after the court verdict.

The Bharatiya Janta Party will hold a meeting of its senior leaders in Delhi at 6 pm, but most political parties are expected to give their reactions after studying the court judgment. Uttar Pradesh has turned into a fortress with thousands of paramilitary personnel patrolling the streets. The intelligence network is on high alert throughout the state to monitor movement and activities of anti-social elements. Aerial surveys of “sensitive places”, including the Ram Janmbhoomi complex in Ayodhya has been done, police sources said.

All the security personnel deployed in Ayodhya and Faizabad have been equipped with tear gas shells and rubber bullets and the gazetted officers of various government departments have been asked to assist in policing. They have also been provided with rubber bullets and tear gas shells. On Tuesday, the Supreme Court paved the way for the Ayodhya verdict to be delivered by the Lucknow bench of the Allahabad High Court.

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Sexual Abuse Claims Rock Knox Grammar School

Knox sued for $1m over inaction on sex victim Saffron Howden

In a new turn of events which just seem to go from bad to worse for know grammar school, the school is now being sued for more than $1 million over claims it neglected its duty of care to one alleged victim. In a statement of claim filed in the Supreme Court, a 40-year-old man, accused the North Shore private school of failing to provide a safe environment to ensure ”he was not exposed to the risk of sexual predation by teachers”.

As an employer, Know is obligated to provide a safe environment for anyone in public and the claim is that Knox failed to investigate complaints of abuse and was vicariously liable for some teachers’ conduct. Five former teachers have been charged with child sex offences dating back to the 1970s and ’80s. Of those, four have acknowledged guilt. Most recently, Adrian John Nisbett, 61, yesterday admitted to sexual assault to three boys then aged 16 and 17. The man suing the school states that when he was in years 5 and 6, a teacher twice groped his genitals in public. In the first instance another teacher watched on but did nothing, he said in a statement of claim.

”[The teacher] demonstrated to the school community a … tendency to inappropriately touch students by purporting to tuck their shirts into their trousers, fondling and by other means as opportunity presented,” his claim stated.

The man is now a disability pensioner living with depression caused, he said, by the damage and injury he suffered as a result of the alleged assaults.

”Their conduct was not in any way circumscribed or curtailed by the first defendant [Knox] despite its … nature and even when observed by other staff members,” he alleged. His total claim against the school and one former teacher is expected to amount to more than $1 million.

”It takes courage for our client to pursue his rights against the school and the teacher directly involved,” Ross Koffel, the director of law firm Koffels, said.

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Defamation cases on the rise – District Court appoints more Judges

A new debate has blown up over the use of juries in civil trials against the merits of the use of judges for determining such disputes. Attitudes on the matter swing from viewing the jury as the rock upon which justice rests, the font of community standards, the watchdog of democratic rights and the great balancing mechanism. Others view juries as a pain the the arse, irrational, and observe that their reasoning cannot be subject to analysis or appeal, they create delay and expense and frequently botch the case.

Justice Peter McClellan of the Supreme Court thinks juries in defamation cases are a useless appendage in the struggle between free speech and the protection of reputation: ”I think defamation cases would be best determined by judges.” McClellan quotes Robert Menzies who said: ”The civil jury system ought to be abolished. I make no qualification on that, either. I regard the system as incompetent, unessential and corrupt.” However, Judge Judith Gibson is on the record as saying: ”Juries are such an important public barometer on many issues, particularly where there is a media defendant. The role of the jury must be energetically defended as it’s of very great benefit,” Gibson said. Recently, judges Michael Bozic and Michael Elkaim have been appointed. Another seven judges are to pack down in what is now known as the Defamation Panel: Colin Charteris, Andrew Colefax, Peter Johnstone, Len Levy, Ray McLoughlin, Stephen Walmsley and, for good measure, Gibson.

McClellan said: ”The demand on the resources of the Supreme Court should not be consumed by litigation which can be appropriately dealt with in the District Court.” Media lawyers are perplexed and concerned. What does this ”resourcing” of the District Court defamation jurisdiction tell you? From one judge, suddenly we have nine on defamation watch. This seems to indicate that there are a lot of defamation related cases appearing in the courts. Many of the cases appear to be related to social media and Facebook which make social interaction in a recordable form much more accessible and therefore make the risk of defamation much higher in the course of ordinary activities. So if you need to to print and file your amicus curiae brief for the U.S. Supreme Court, you may trust reliable amicus curiae brief printing services to print your important documents.

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Judge says that Glen Tabak lied about relationship with Beth Morgan

His Honour Solomon J, has commented that corruption in NSW “must be overcome”. The judge has dismissed an appeal by a Wollongong developer, Glen Tabak, convicted of lying to the corruption watchdog.

“The community must be told loudly and clearly that corruption in this state is a problem and must be overcome,” Judge Ronald Solomon said in Sydney’s Downing Centre District Court today.
In July, developer Glen Tabak pleaded guilty at the Downing Centre Local Court to making a false statement to the Independent Commission Against Corruption in a document dated June 2007. In that statement, Tabak denied being in a relationship with Wollongong City Council employee Beth Morgan, who was involved in the council’s construction approval process.

“Persons who deal with ICAC must be full and frank with their disclosures, so deterrence is of great importance when it comes to these matters,” Judge Solomon said.

Tabak declined to comment to reporters outside court. The incident has highlighted the depth of the problem of corruption in New South Wales. The trust of ordinary people in the system is likely to sink to endemic lows as news of this incident reaches the community in general. The judge was, however, determined to sent a message that corruption and lying will not be tolerated by the legal system and that people who do this will pay the price for their actions. However, a fine of $2500.00 does not seem sufficient to account for the development profits which could have been reaped from the ability to sway the council through graft and corruption such as this. It leaves much doubt as to how government operates in a broader sense. Tabak had connections to senior people in the political process and other areas of government. It is unknown what other decisions may have been influenced by these nefarious dealings.

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Get Up Wins Election Case in the High Court

In a major change which will affect the august 21 election, the High Court has decided to overturn laws enacted by the Howard government which effectively excluded a large part of an essential consitutency being young people who have only just turned 18 and are now eligible to vote because of the reform. The decision will affect approximatey 100,000 young Australians and has caused a scramble at the Australian Electoral Comission to ensure that these new voters are aware that they will be entitled to vote in the upcoming election. The High Court gave a ruling that the laws which close the electoral rolls on the day that writs for an election are issued are invalid on the basis that the parliament lacks the appropriate power to make such a law.

There has long been an argument that the laws were politically motivated because of the fact that young people tend to vote labor and this law benefited the Howard government which is why it was enacted. The court did not publish reasons for its decision.
He said that never before in Australia’s history had a case of this magnitude been won in a two-week period.

About 20 lawyers, led by Ron Merkel, QC, worked around the clock on a pro-bono basis. The High Court has ordered their costs be covered by the Commonwealth. The opposition defended the changes which were made back in 2006 as a method of ensuring the integrity of the electoral roll. However, the activist organisation behind the case remains unconvinced of this and firmly believes that the reforms were part of political manouvering by the Howard Government during the 2006 election. Whatever the ultimate reason for the changes, there is little doubt that expanding the general voting franchise of Australian citizens is a positive step in the health of our democracy and for this reason is a welcome decision.

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Civil Dispute Resolution Bill and Access to Legal Services

In yet another effort to curb the costs and delays involved in litigation, the Attorney-General announced that the Civil Dispute Resolution Bill will implement key recommendations made by the National Alternative Dispute Resolution Advisory Council (NADRAC) in its November 2009 report, The Resolve to Resolve: Embracing ADR to improve access to justice in the federal jurisdiction (the report). Although the precise content of the Bill has not yet been made public, the report gives some guidance on the sorts of measures likely to be included in the Bill. Cynics of reform however point out that there have been many attempts in the past to make the justice system more quick, cheap and efficient and that they have continuously filed to achieve the outcome by simply adding to the expense of litigation through the extension of the number of boxes which lawyers need to tick before they can initiate litigation. It in some respects also increases the risks that litigants face by abandoning litigation because of concerns about the enormous cost involved. The report by Ronald Sackville in the latter part of the twentieth century concluded that lawyers fees were one of the key elements making the legal system more and more inaccessible to ordinary citizens and this this trend must be curbed in order to ensure that ordinary people would still have access to justice in Australia.

However, looking back on the time intervening since the reforms were suggested there have been many attempts but few successes. The experience of most people who are the clients of law firms is that that the situation is getting worse and that legal costs are getting higher. Compared to inflation, however, legal costs do not actually appear to be going up proportionally to other elements of the cost of living. Although it is now true that many individuals do not factor legal costs into the costs of living because it is so expensive and there is no system of legal costs insurance as there is with medical bills. In any event law appears to be set on another attempt to reform itself and become more efficient.

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Justice Bergin concerned about No win No pay

Justice Bergin, the chief judge of the Equity Division of the New South Wales Supreme Court has warned that lawyers who act on a no win no pay retainer are compromised in their ability to objectively apply the law to the facts of a particular case and therefore achieve a result that correctly applies the law. The judge was speaking in relation to a case where a client refused to accept an offer of settlement against the advice of their lawyers. The lawyers then kept the client’s file and gave him an enormous bill for the work done so far on the basis of the costs agreement between the firm and him. The judge ordered that the firm return the file and pay the costs of the client in relation to the matter. It it likely to set a precedent which many lawyers will be unwilling to follow because of the new risks involved in this type of litigation.

The law society recognized the concerns of the judge, however, the Australian Lawyers Alliance, which represents many personal-injury firms, said: ”By and large, lawyers don’t allow those considerations to affect the advice they provide to clients.” This organisation also argued for the practice of contingency fees on that it provided a community service for thousands of victims of accidents who would otherwise be fighting large insurance companies by themselves. Contingency fees do indeed create access for a greater range of clients to the legal system than would otherwise be possible on a ‘billable hour’ basis. The problem appears to arise in relation to the inability to get a clear retainer negotiated between the firm and the client which the client is fully satisfied with and can accept the consequences of. The debate about contingency fees is unlikely to go away any time soon because the practice is now so wide spread.

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What should I do if I have been sued? Tips for litigation.

Obviously being sued is not a pleasant experience for anyone. However, if you are in business or if you are in any long term relationship or if one of your relatives has died, you will most likely come into contact with litigation at some point in your life. The law and the court system exists to protect everyone’s rights but sometimes it doesn’t quite work out like that in practice. Especially in the context of the modern legal system, there is a great weakness in the system results in a power imbalance against those with no representation or legal resources. Also, many of the litigants in the modern legal system are not legally represented which is a great disadvantage in the process of any litigation because it means that the person fighting the claim must themselves become engaged in the legal process and attending to the details of drafting documents, serving them, appearing in court and conducting their own administration of the case.

How do I know if I have been sued?

Normally, when a legal action is commenced, a document called a statement of claim, a summons, or an originating process is served on you. If you have been given a document which appears to originate from court or has the format of a court document, this means that you have been served. The first document that you receive when you are being sued is normally supposed to disclose a cause of action and if it doesn’t disclose a cause of action then it can be struck out. You may need to look at filing a defence, making a request further and better particulars, or using some of the other responses that are allowed to you as a defendant by the civil litigation process. If you have been arrested and subsequently charged with a crime but then allowed to post bail bonds with the help of your bail bondsman agent, you will then receive a summons to attend court for a charge to be heard.

What do I do if I have been sued?

Obviously the first step is to get legal advice on whether or not you need to defend the claim, admit the claim, get more information about the claim, or give a request a further and better particulars. Having the assistance of a trained professional with experience in the type of matter that you are dealing with is of enormous value and can easily mean winning or losing the case. A professional may also assist you look for bail bonds services if your financial situation is too strained to pay your bail. You should also try to collect any documentation which you have relating to the claim that can be used as evidence for or against you. this will allow your lawyer to assess the strength of the claim and to give you an accurate picture of your position which in the long run is the cheapest way of resolving the dispute.

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