Have you ever needed to send a Letter of complaint: commercial services?

It is a very common occurrence that you will come across a commercial service provider who will not act in accordance with their obligations to you as a consumer. This might be because they have failed to provide goods which they should have provided or have failed to provide a service at the level which they should. Most people are are unaware that their rights as a consumer are actually quite comprehensive. There are a number of obligations which providers have under the Trade Practices Act 1972 (Cth) and the Fair Trading legislation in the various states and territories of Australia. It is very common for valid complaints to arise where people have been wronged by an electricity company, a telecommunications provider, a water supply company, a gas supply company or virtually any other commercial organisation that supplies the public with goods and services.

This is a letter of complaint to service provider, seeking
compensation. Indicates the possibility of legal action.

About this document

When you are the customer and you have a complaint about a business, it is often difficult to get the right words across and achieve the desired result. This is a simple, effective letter to any type of business asking for your money back. Reasons can be chosen from a list of options. It asks for credit to be put in the bank promptly.

Application and features

Suitable for any complaint;
Simple, formal letter prompts the desired request.

Contents

Details of the parties;
Reason for refund / credit;
Request for the money to be put back.

Naturally, if you have any questions about lodging a consumer complaint, we have solicitors available online to answer your questions now as well. In order to obtain a copy of this template for a letter of complaint, you can click here:

Letter of complaint: commercial services